Before you start

Help guides

Facing challenges during registration? Not sure how to move forward? Download our quick registration guide to get started on the Palmy App and learn how to rent your products effortlessly.

Download the registration guide

Help guides

Consider your renting strategy

Product Owners: Rent out their own innovative and popular products to offer event planners and exhibitors a unique selection. From cutting-edge technology to specialty equipment, product owners help bring events to life by ensuring easy access to in-demand products.

By listing their inventory on the Palmy App, they can reach a wider audience, maximize product utilization, and grow their rental business seamlessly.

Renting strategy

Choose Your Fulfillment Strategy

Deliver your rentals hassle-free with Palmy’s streamlined process. Vendors ship their products directly to the event location, ensuring timely and smooth delivery for every booking. Focus on growing your rental business while we help connect you to clients seamlessly.

Fulfillment Strategy
Fulfillment Strategy

Create a Palmy Vendor Account

To start renting your products on the Palmy App, simply create a new vendor account with a valid email address. Before signing up, ensure you have the following ready:

A business email address

A phone number where you can be reached

National ID (e.g., Emirates ID) for identity verification to protect vendors and clients

For Individuals: A recent bank account statement, credit card statement, or utility bill

For Businesses: Commercial Registration (if you are the owner) or a Power of Attorney (if you are a legal representative or account manager)

A bank account where Palmy can transfer your rental earnings

Get started today and reach clients across the UAE with ease!

Vendor Account

Create your Palmy Vendor account

Adding Your Products

What can you rent on the Palmy App? It varies depending on the product, the category, and its relevance to the events and exhibitions market.


We focus on immersive technologies like robots, interactive displays, VR setups, kiosks, digital signage, and other high-tech equipment commonly used in exhibitions and events. To list your product, it should be an off-the-shelf item with minimal customizations, ensuring it is ready for immediate rental without extensive modifications.


Some categories are open to all vendors, while others may require additional approval. To help you understand the process and requirements, please refer to the Palmy vendor guidelines. This will guide you through which products are eligible for listing, and how to ensure they comply with Palmy’s rental standards.


Start your journey today by listing your high-tech products and connect with clients in the events and exhibitions market!

Adding Products

Product Listing Details on Palmy Rental App

To start renting your products on the Palmy App, you will need to create a product listing in your vendor account. A product listing includes:

Product Identifier: A unique identifier for your item, such as a product serial number or ID, to specify the exact equipment you are offering for rent.

SKU (Stock Keeping Unit): A unique product ID you create to track your own inventory.

Rental Details: This includes rental price, rental duration, product condition, available quantity, and delivery options to the event location.

Product Information: Details such as product name, brand, category (e.g., immersive tech, robotics, displays, VR equipment), description, and high-quality images showcasing the product in an event or exhibition setting.

Keywords and Tags: Search terms that help event planners and exhibitors easily find your products on the Palmy App.

Start listing your innovative, off-the-shelf products today and connect with clients in the events and exhibitions market.

Listing Details

The product detail page

Your product offers will be displayed on a "product detail page" on the Palmy App, where event planners and exhibitors can find all relevant information about your rental items. Pricing details and calendar availability will be automatically displayed, allowing customers to easily view rental costs and availability for their event dates.

It’s important to ensure that the calendar availability aligns with event timelines, as customers rely on timely delivery. For example, if an event starts in the morning, the product should be delivered the day before. Be sure to factor in the time required for delivery and product setup when uploading your calendar details to avoid any scheduling conflicts.

Product Details

Attracting customers

Attracting customers

Once your products are live on the Palmy App, you can attract customers by utilizing the Palmy Video Page, which displays direct video content for your products. Showcasing high-quality videos of your products in use at events helps customers understand their value and how they can enhance their event experience. This engaging visual content is key to building trust and driving interest in your rentals.

Customer Experience

Customer Experience

Provide Fast Shipping

Vendors can enhance the customer experience by ensuring fast and reliable shipping for their rental products. Timely delivery is crucial, especially for event planners who rely on on-time setups for their exhibitions and events. By offering efficient shipping directly to the event location, you can meet customer expectations and ensure smooth event operations. Fast and reliable delivery helps build trust and encourages repeat business.

Set Competitive Prices

Set Competitive Prices

Event planners and exhibitors often seek the best rental prices for high-quality products. By setting competitive rental prices on the Palmy App, you can attract more customers. Make sure your pricing reflects the value of your products while staying competitive within the market. Additionally, offering flexible rental terms or discounts for longer bookings can help you stand out and maximize your rental opportunities.

Get Customer Reviews

Customer Reviews provide specific feedback from customers on what exactly they like or dislike about the product, and ideas to improve it. This will help you to provide a better customer service.

Customer Reviews